Our approach to building and managing your operational foundations is unique. Gain the edge over your competitors and build a seamless, modern-scale business with our unique combination of world-class business process outsourcing and leading-edge business technology solutions.
Uncover hidden efficiencies, connect your capabilities, and achieve remarkable productivity gains — we show you how.
In a “winner takes all” global marketplace, staying ahead of the pack takes a relentless focus on customer value and faster-than-market innovation.
Too often, legacy systems hold back growth. Get direct access to a broader, deeper range of expertise and technology to support your best work. By streamlining your systems and operations, you can get back to focusing on over-delivering to your customers and driving growth - we’ll take care of the rest.
Caring is in our DNA and with a 95% customer satisfaction score and decades-long relationships with the region’s biggest brands, to can rest assured that your business is our business, so we take more time to understand your unique challenges and build solutions that make a measurable difference.
Transform your core business operations and technology—we’re here to keep your critical operations and systems at the leading edge. Pursue your competitive advantage while we make sure your data is safe, your processes are seamless, and your IT is fully optimised for success.
With twenty-one years as IT specialists and twenty-five years as BPO specialists under our belts, we’re owned by the global powerhouse Canon - one of the world’s most trusted brands. We’re not going anywhere.
CBS is the merger of two Canon-owned companies with a long history of achieving more for their clients. Together, Converga and Harbour IT bring 47 years of experience delivering exceptional, built-to-fit operational and IT solutions to the table.
In a competitive market where customers typically move to different vendors, we’re proud we have many who have been with us for a decade or more.
From accelerating your document and internal business processes to increasing your business agility across the cloud and business data, we’ve got the experts and skillset to successfully get your digital transformation underway.
Our unique client delivery framework gives you direct access to specialists across operations, support, and service delivery. That means we understand your business better, you always know who to call, and your issues are resolved fast.
At Canon Business Services ANZ (CBS), we believe process and technology innovation is as vital a step-change as product ingenuity and motivation. Simplicity is the ultimate elegance—your people, processes and technology should work together seamlessly so you can delight your customers and support your people to do their best work. It’s time to focus on what you do best and outsource the rest.
About UsWork with our team to tailor a solution that tackles your greatest organisational challenges with services that respond to your exact needs.
“I think the most important thing from day one in working with Canon Business Services ANZ is certainly the partnership approach - They really understood our vision for the project. It's just so fantastic to see people enjoying what we've created.” Anthony Randell, Portfolio Manager, Precinct Properties
Our fully certified solutions help ensure your business meets all its regulatory requirements.
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