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Make your mailroom more effective with Mailroom Management services Australia.

Australian businesses are seeking new ways to achieve efficiency through flexible and responsive approaches. Mail services are a core business communications channel. But if they’re working inefficiently, or you experience processing delays and errors due to poorly managed systems, it can put your overall business performance at risk.

With today’s high cost of space and resources, outsourcing your mail services and reducing your office footprint makes great business sense. We offer a range of managed services that allow you to convert complex and costly non-core functions into dynamic and cost-effective processes through outsourcing. Free your people to focus on your core business while we seamlessly manage the routine tasks.

Scale business operations with outsourcing.

We can look after your mailroom onsite or move it to one of our tech centres in Australia to free up space and create a more efficient business information centre for your organisation. We make your non-core back-office and support functions our core business.

With 140 service centres across ANZ and a team of specialists committed to the little details, we’ll convert your mail into business information as fast as possible for a secure, streamlined solution that meets your business needs today and tomorrow.

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Consolidate. Centralise. Standardise.

On-site, off-site and hybrid options.

Augment your internal Mailroom or move it entirely to our off-site facilities (or create a hybrid solution that combines both). We confidently streamline your existing Mailroom to increase efficiency and help you redeploy talent to focus on higher-value tasks.

No infrastructure investment.

There’s no need to purchase new hardware or software, saving you time and money. Merge existing business systems with incoming communications to drive process efficiency and performance. Free up your time, talent, space and resources.

Track and trace.

Our internal mail tracking solution, TrackIt, means we can track mail internally and externally and let recipients know where and when to collect their parcels, reducing error and loss.

Your mail, your way.

We can also provide secure courier services or manage your couriers on your behalf for greater efficiencies – our automated inbound item tracking system requires a signature or is sensitive in nature for real-time visibility and enhanced security and reporting capabilities.

Secure X-ray screening.

We effortlessly manage threats and inappropriate mail with our tactile security screening—perfect for government agencies.

Rationalise your Mailroom.

Our digital mail solutions give you faster access to your business information, improved business processes, reduced costs, and enhanced customer service customised to your needs.

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Make your Mailroom work more efficient for your business today.

Contact Us

Get a secure, streamlined Mailroom solution that meets your business needs exactly. No infrastructure investment needed – free your people from routine tasks to focus on helping your business grow.

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Delivered by experts. Trusted by industry leaders.

25+ years' Experience

Our focus on innovation, sustainability and lean business practices mean your organisation enjoys greater levels of efficiency, better environmental sustainability outcomes, and improved financial performance.

Highly scalable.

We deliver compliant economies of scale to your operations. Quickly convert complex and costly non-core functions into dynamic and cost-effective processes. Our Mailroom solutions are adaptive, efficient and achieve measurable results for your business.

Solution leaders.

We’re one of Australia and New Zealand’s leading corporate office service outsourcing organisations, providing services to some of the most renowned companies. We specialise in the provision of managed services to a large range of public and private sector customers.

Supporting your growth.

Our Mailroom services provide fast, secure mail and package routing, outbound mail processing, and tracking through our secure, Cloud-based system even as your mail volume grows.


“AIA has partnered with Canon Business Services ANZ for over 10 years, and a reason why I will recommend them in the market is for their ability to meet deadlines and flex depending on the requirements and timeframes of our business.” Matt Morris, Senior Manager of Shared Services, AIA Australia

Case Study

Case study AU: Victoria University reduces mail handling with offsite Mailroom Management.

This case study is about how Victoria University reduce their mail, courier, and management costs, as well as their CO2 emissions. Find out more here.
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Our Approach

We believe no business succeeds alone–and that every organisation should focus on its core business and outsource the rest.

That’s why we take the time to really understand your business goals and find the right-fit solution to keep you agile, resilient and thriving. Then we put the industry’s best to work on the challenges you want to solve.

Stay one step ahead with the right technology, process, automation and talent to keep you moving forward at all times.

Industries we help

Other Office Services

Free your staff to focus on core business functions. Outsource your repetitive back-office operations to our skilled experts.


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