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We help get your Records Management system in order.

Keeping records for longer than needed is a waste of your physical and electronic resources. But destroying records incorrectly or too soon poses a significant risk to your business through loss, damage or theft. It can also be challenging to find the resources to work through your old files, determine what you need to store or destroy, and how best to do it. Our team of Australian experts know how to manage your onsite records, electronic information, sentencing and destruction, so you don’t risk exposing sensitive information.

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Records Management content image

Transform your records into usable digital data.

Information is at its best when it’s easily accessible and helps you achieve your business requirements. We can scan and image your files, help you store and distribute documents, and train your people to manage your records in the future. You’ll also free up office space and reduce your environmental impact by transforming physical files into usable digital data.

If you lack visibility and access to the data hidden in old documents, we can help. We work alongside your existing corporate governance and electronic document Records Management systems to create a solution that matches your organisational needs–whether you're looking to optimise your Records Management in the Finance, HR, or sensitive customer data areas or looking to implement a new digital strategy. Put our 25+ years of experience in Australia in optimising operations at your disposal.

Experience beyond the ordinary with CBS’ Records Management System.

Focus on what matters.

Concentrate on core tasks and business growth—we’ll take care of your Records Management.

Records sentencing and digital scanning.

Get expert advice on how long you should retain your records. Retrieve your files from storage and scan them for easy access to your business data, smarter reporting, and greater accessibility of critical information.

Usable data where you need it.

We’re fully versed in Electronic Document Records Management (EDRMS) and have the capability and knowledge to take your physical documents and turn them into usable digital data.

Value for money.

Reduce your physical data storage and free up office space. Ask our team to work on-site or off-site and manage your records for you.

Our expert team helps you take control of your Records Management and keep your business data safe and secure. We’ll help you manage your records, electronic information, sentencing and destruction either on-site or off-site.

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Delivered by experts. Trusted by industry leaders.

95% customer satisfaction.

We’ve been delivering trusted outsourcing services for over 25 years, with tailored and evolving to meet our customer’s needs as their operations grow.

Expert knowledge.

Our extensive experience working with Records Management means we know how best to overcome challenges. We’re also TRIM savvy and ready to find a Records Management solution that works for your business.

Security clearance.

With experience working with records across highly regulated industries such as Healthcare and Government, our team has the requisite security clearances to handle your records, from baseline to top tier.

Get in touch

Get your Records Management in order today.

Contact Us

“Canon Business Services ANZ (CBS) has developed key records and information management strategic partnerships that we will leverage to provide a complete end-to-end Records Management solution." Brian Parkes, General Manager Operations, Canon Business Services ANZ

Case Study

Case study AU: Department of Health boosts customer service levels

Department of Health Australia deploys a suite of on-site Managed Services by CBS.
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Our Approach

We believe no business succeeds alone–and that every organisation should focus on its core business and outsource the rest.

That’s why we take the time to really understand your business goals and find the right-fit solution to keep you agile, resilient and thriving. Then we put the industry’s best to work on the challenges you want to solve.

Stay one step ahead with the right technology, process, automation and talent to keep you moving forward at all times.

Industries we help

Frequently asked questions

What is a record management system?

A record management system is a comprehensive software solution designed to efficiently manage records across various formats, including paper and electronic documents. This system streamlines the records management process, aiding in records retention scheduling and ensuring regulatory compliance.

What are the types of records management systems?

There are different types of records management systems tailored for various needs, such as document management software, electronic records management systems, and paper records management solutions. These systems help businesses organise and manage their critical records effectively.

What are the key features of a records management system?

A records management system offers essential features like document management, records retention schedules, electronic records organisation, and regulatory compliance support. This system aids in managing both paper and electronic records, streamlining critical business functions.

What is the main purpose of record management?

The primary purpose of records management is to systematically control, organise, and store business records. It ensures easy access to vital information while adhering to regulatory requirements. Effective records management supports business systems, enhances document accessibility, and mitigates risks associated with poor records management.

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