Executive Team

Luke Clark is the Chief Executive Officer of Canon Business Services ANZ (CBS), and Canon Oceania Senior Leadership Team member. Before being named CEO, Luke held leadership roles at Canon Australia for over a decade with responsibilities that included the definition and delivery of Canon’s technology and business transformation.

Luke’s proven track record in leading complex change programs that require cross-business collaboration includes driving the transformation journey that successfully united Canon Oceania subsidiaries Harbour IT and Converga to form CBS.

Under Luke’s leadership, CBS is now firmly cemented as a market leader in digital transformation, managed services, business process optimisation, offshore solutions, cloud solutions, and managed end-user services. Having moulded the business with customers at its heart, Luke is focused on extending capability and taking new services to market that will help customers optimise their operations.

Luke also serves as a Director for Canon New Zealand and is the Chairperson presiding over CBS Service Centre (Philippines). He lives in South Sydney with his family of 6 (7 if you count Frankie, the world’s naughtiest bordoodle dog).

Formerly working with Canon Australia's Business Information Solutions group, where she led its commercial and channel marketing teams and business transformation program, Steph joined us in CBS in June 2020 as the GM for Commercial and Finance. She was responsible for strategically aligning CBS to Canon Group’s overarching objectives and works with our Commercial, Finance, and Information Security Governance teams.

Steph recently took on a new role as GM of the Solutions team, where she is looking forward to creating new opportunities and synergy within CBS to foster a strong culture of customer care and business growth.

Steph enjoys working with a dynamic team passionate about delivering excellent customer experiences and achieving our strategic objectives. When she’s not working, she enjoys exploring new places and spending quality time with loved ones.

Having held a senior IT leadership position in Canon Oceania since 2015, Neil’s understanding of our internal and external landscape puts him in an excellent position to effectively deliver our services. As a senior IT leader, Neil has focused on leading organisational change, strategic development, optimising resources by introducing efficiencies and effective management teams, and improving employee engagement.

As General Manager BPO Operations for the last decade, Brian brings 20 years of experience in national operations to CBS, with high-level expertise in project management with national acquisitions, implementing strategic change management, and organisational direction.
Brian's responsible for managing our BPO operations across Australia, New Zealand, Manila, and our technology centres. Off the clock, he’s represented Australia in Oztag’s World Cup series, including five tests against New Zealand.

Raj is responsible for CBS’ IT Managed Services operational delivery. With over 20 years of experience in IT Services leadership, he plays an essential part in delivering our Managed Services portfolio, including Infrastructure support, End-User support, and Cloud/Network services.
Raj is committed to improving staff engagement, customer satisfaction, and financial performance. When he isn't at his desk, you'll find him enjoying family time, running, or cooking up a storm.

Sydney-based Rochelle is responsible for leading and executing CBS’ people strategy across Australia, New Zealand and the Philippines and meeting Canon Group’s overarching objectives. It’s her job to put the right people, systems, and processes in place to support our workforce needs, growth strategy and, most importantly, make CBS a great place to work.
In addition to her CBS Leadership Team role, Rochelle leads our Learning and Development, Remuneration and Benefits, Recruitment, HR Operations, and Business Partners teams, supporting each business unit to achieve more.

Murray Jess is an accomplished professional whose extensive background blends corporate, start-up, and consultancy, across ANZ, Europe, Asia and North America. Possessing an entrepreneurial spirit and a thirst for innovation and technology, Murray's career has been defined by his ability to create and lead effective teams, solve wicked problems, and develop and execute commercially sound business strategies.

As GM Sales and Marketing, Murray leads the team responsible for identifying and executing on opportunities that deliver value for our customers. For CBS, as a technology solutions partner, his team is playing a crucial role in helping customers tackle their transformation journey and position for growth.

Daniel Carter is a seasoned Senior Manager whose expertise spans across various commercial business lines. With over four years of experience at CBS, coupled with 15+ years across a range of other industries, Daniel is an integral part of the team; with his skills and experience bringing together a combination of strategic planning, negotiation, budgeting/forecasting, accounting, and effective management.

Alongside being a Chartered Accountant and having a Bachelor of Business from QUT; Daniel's impressive academic pedigree also includes a Master of Business Administration (MBA) from MGSM, one of Australia's top-ranked postgraduate MBA providers. His graduate degree has equipped him with unparalleled knowledge and insights on how to navigate the complex corporate world, making him an invaluable asset to any organisation.

Daniel is a top-performing professional whose dedication to excellence has made him a trusted leader in his field. Regardless of the challenges he faces, he pushes beyond expectations, inspiring his team to deliver exceptional results every time.