NZ Safety Blackwoods' Credit and Accounts Payable Manager Gale Schutte talks about how they are utilising Canon Business Services’ (formerly Converga) Automated Accounts Payable solution since 2010 to reduce costs and improve efficiency and accuracy in their AP workflows.
Gale has an extensive background in Finance and has utilised various Accounts Payable systems in the past. Gale endorses Canon Business Services’ (CBS) solution as a key and seamless part of NZ Safety Blackwoods business with the solution working very well and meeting all of NZ Safety Blackwoods needs.
“Canon Business Services’ solution is well known in the finance world and it has allowed us to improve invoice processing times and gain greater visibility/transparency of the overall process, especially through the reporting provided. In addition, it is important for us to be able to drill down on key data and manipulate as we need to, to meet our requirements.
CBS’ Manila support team ensures that we do not have any issues with absenteeism or business continuity as this is all managed effectively by CBS, which is a key benefit for us. CBS’ solution is aligned to support our New Zealand business hours with any exceptions being processed and available at the beginning of each business day.
CBS’ Automated Accounts Payable system is easy to use and efficient with one specific example being in drilling down into the history and copying GL codes as required to optimize the updating process. This has also allowed for greater consistency of GL coding across the business.
CBS’ team is very responsive with a strong account management and support model in place. Positively, CBS was able to provide new starters in the team with extensive training on the system and supporting documentation which really helped and again comes into the excellent support CBS provides when we need it”.
Gale Schutte, NZ Safety Blackwoods, Credit & AP Manager.
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