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The rise of Cybersecurity in in Australian Financial Services

Cybercrime in Australia exacts an immense toll, with costs reaching billions of dollars in direct expenses and lost productivity. Recent reports underline the financial services sector's vulnerability, as it emerged as the prime target, accounting for 25% of all cyberattacks.

Data breaches alone carry an average cost of $5.5 million within this sector, with 40% of financial businesses falling victim to cyberattacks in the last year. The most prevalent threats include phishing, ransomware, and malware, often targeting customer data, financial records, and intellectual property.

To protect against this escalating cybercrime menace, Financial services must not only adhere to Australian Prudential Regulation Authority (APRA) guidelines for compliance but also foster confidence in their security measures.

What is APRA?

APRA, or the Australian Prudential Regulation Authority, is an independent government agency responsible for overseeing banks, insurance companies, and superannuation institutions. Their primary role is to establish and enforce security standards to ensure these financial entities fulfil their promises to customers.

When APRA grants licenses to operate, these businesses must adhere to strict regulations, including standards like APRA Prudential Standard CPS 234, which APRA actively monitors and enforces.

In today's digital age, safeguarding data and assets is crucial both socially and financially. To counter the ever-present threat of cybercrime, APRA-regulated entities are required to meet minimum standards:

  • Protect data in line with its value, ensuring resilience against vulnerabilities and threats
  • Detect breaches quickly and take immediate action to minimise damage
  • Respond effectively to security incidents
  • Continuously test and audit their information systems to maintain security assurance.

What is CPS 234?

CPS 234, issued by the Australian Prudential Regulation Authority (APRA), plays a pivotal role in ensuring the security of information systems and data within the financial services industry. It focuses on safeguarding against cyber attacks and vulnerabilities that can pose significant threats. This standard mandates that APRA-regulated entities, including banks, insurance companies, and superannuation funds, establish a robust information security policy framework.

Under CPS 234, these entities must identify their critical information assets and develop comprehensive information asset inventories. This inventory repository helps in understanding the scope and sensitivity of their data, a crucial step in fortifying security measures. Additionally, the standard emphasizes the need for governing bodies to define clear information security functions and roles, ensuring that responsibilities are well-distributed.

CPS 234 also delves into incident management, requiring entities to establish effective mechanisms for detecting and responding to security breaches. This proactive approach not only protects valuable information assets but also maintains the overall integrity and security of information systems. Non-operating holding companies are also included within the purview of this regulation, further enhancing cybersecurity practices within the financial services sector in Australia.

Who is Required to Comply to CPS 234?

CPS 234, an important regulation in Australia, is targeted at specific financial institutions. This includes authorised deposit-taking institutions (ADIs), such as banks and credit unions, as well as general insurers encompassing various insurance providers. Additionally, life insurance companies, including friendly societies, private health insurers, and superannuation funds, fall under its purview. Furthermore, the regulation extends its reach to entities entrusted with the management of information assets on behalf of these financial organisations.

These regulations play a crucial role in ensuring that a broad spectrum of financial entities, from traditional banks to insurance companies and health insurers, adhere to cybersecurity standards. By encompassing both the organisations themselves and those responsible for managing their information assets, CPS 234 aims to fortify the overall security posture of the financial sector in Australia.<.div>

What are the key requirements of CPS 234?

The key requirements of CPS 234 are essential for maintaining robust information security within APRA-regulated entities. Here's a closer look at these requirements:
  1. APRA-regulated entities must have clear information security controls in place. This means they need to outline who within their organisation is responsible for protecting sensitive information assets. This ensures that everyone, from the Board to senior management and individuals, knows their role in safeguarding crucial data.
  2. These entities should maintain a strong information security capability that matches the size of their organisation and the potential threats it faces. This capability ensures the continued smooth operation of the entity, even in the face of cyberattacks and information security vulnerabilities.
  3. Implementing appropriate security controls is crucial. These controls should match the criticality and sensitivity of the information assets, effectively shielding them from potential threats. Regular testing and internal audit processes help ensure that these controls remain effective and up-to-date.
  4. APRA-regulated entities must notify APRA promptly if they encounter material information security incidents. This quick and timely reporting is essential for addressing security breaches and information security incidents in a manner that protects both the entity and its stakeholders.

  5. CPS 234 sets clear guidelines for information security within APRA-regulated entities, covering everything from defining roles to testing security controls and responding to incidents. These requirements help fortify the entity's defenses against cyber threats and maintain the security of sensitive information assets.

    How quickly must APRA be notified of a breach and a system fault?

    Entities subject to CPS 234 must promptly notify APRA of breaches and system faults to ensure a robust cybersecurity framework. When it comes to notifying APRA of a breach of security, the key is swiftness. Entities are required to inform APRA as soon as they become aware of an information security incident that either has occurred or has the potential to impact the entity or its stakeholders. This ensures that cyber security incidents are addressed promptly to minimise potential damage.

    Additionally, entities must notify APRA of any incidents that have already been reported to global regulatory bodies, fostering transparency and cooperation in addressing cyber security challenges on a broader scale. Moreover, regarding system faults, entities must notify APRA immediately, specifically within 10 days of identifying a weakness in information security control that cannot be swiftly remediated. This time-bound approach ensures that issues are addressed in a timely manner, reducing the risk of potential security incidents.

    APRA is the regulatory authority ultimately responsible for overseeing the cyber security practices of financial organisations, including banks, credit unions, and various financial entities. These requirements and establishing robust incident response plans and systematic testing programs contribute to a stronger cyber security posture within the financial sector, safeguarding sensitive information assets and minimising potential cyber threats.

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    6 Ways the right MSP helps you comply with CPS 234


    #1 Defining roles and responsibilities

    Under CPS 234, the Board is responsible for protecting company digital assets and information. They must ensure that information security is maintained in line with the size of the assets and threat profile, by maintaining resilience and the capability to maintain operations.

    Your MSP can assist in clearly defining and communicating the roles and responsibilities within your organisation – including Board members, senior management, governing bodies, and individuals who play a role in information security.


    #2 Develop and maintain a policy framework

    Your MSP can support you to maintain a policy framework that demonstrates how you will establish and maintain systems that increase your business’s resilience to information security threats and incidents. You must also prove your business capability to respond swiftly and effectively to any breach from any source.

    These frameworks must be scalable, appropriate to your threat exposure and data sensitivity – and your policy must clearly outline responsibilities for the maintenance of information security.


    #3 Timely response to threats

    As an APRA-regulated entity, get MSP support to create and maintain information security response plans to respond swiftly and vigorously to incidents. You must have processes in place to:

    • address and control every stage of an incident from first detection to review and improvement
    • escalate and report incidents to the Board, other bodies (like APRA) and IT security individuals
    • review (at least annually) plans for asset management to effectively address contemporary incident scenarios.

    #4 Identify controls that match the context

    Get support to put controls in place that are commensurate with:

    • vulnerabilities and threats to the information assets;
    • the criticality and sensitivity of the information assets;
    • the stage at which the information assets are within their life-cycle;9 and
    • the potential consequences of an information security incident.

    #5 Testing

    Every APRA-regulated entity must use a systematic regime to test the effectiveness of its information security controls. Your MSP stays across the types and frequency of testing, that must be changeable and scalable to:

    • the rate of change in threats and vulnerabilities
    • criticality and sensitivity of the entity’s assets
    • potential consequences of an incident involving any asset
    • the materiality and frequency of changes to information assets.

    Look for a MSP who can deliver testing “conducted by independent specialists with commensurate skills and experience” at least once a year or when there is a ‘material change’ to the business environment or information assets.


    #6 Internal Audit

    PS 234 mandates a minimum standard, Canon Business Services' (formerly Harbour IT) SIEM goes beyond, giving actionable information as needed, with auditable logs for every process. Our cloud services take a similar approach, with our development teams constantly monitoring and improving security controls as the cybercrime environment evolves.

    When organisations do audits, they have to look at how well controls work, who's in charge of information security, and what other people or groups say about keeping information safe. This is true for all the information someone else is in charge of, not just what's related to the organisation.

    MSPs work together with organisations to make sure they can keep information safe and quickly deal with problems, following CPS 234 rules and making security stronger in the financial world.

    Benefits of implementing CPS 234


    Enhanced data security

    CPS 234 requires organisations to implement a number of measures to protect their data from unauthorised access, use, disclosure, modification, or destruction. These measures can help to reduce the risk of data breaches and other security incidents.


    Improved risk management

    CPS 234 mandates regular risk assessments and the implementation of appropriate controls to manage identified risks. By complying with these requirements, organisations can proactively identify and address potential vulnerabilities, reducing the likelihood and impact of security incidents.


    Increased trust from customers and stakeholders

    Customers and stakeholders are increasingly concerned about the security of their data. By implementing CPS 234, organisations can demonstrate to their customers and stakeholders that they are taking information security seriously. This can help to build trust and confidence, which can lead to increased business opportunities.


    Regulatory Compliance

    CPS 234 is a mandatory requirement for APRA-regulated entities. By implementing CPS 234, organisations can help to ensure that they are in compliance with APRA's requirements, thereby avoiding regulatory penalties, reputational damage and legal consequences associated with non compliance.


    Strengthened Business Resilience:

    CPS 234 promotes the implementation of strategies and controls to ensure the resilience of critical information assets. This helps organisations identify vulnerabilities, prevent disruptions, and maintain continuity of operations even in the face of cyber threats or system failures.


    Improved Incident Response:

    CPS 234 mandates the establishment of an effective incident response framework. By complying with this requirement, organisations can detect and respond to security incidents promptly, minimising the impact of potential breaches and mitigating risks effectively.


    Competitive Advantage:

    Organisations that comply with CPS 234 differentiate themselves from their competitors by demonstrating their commitment to information security. This can be a valuable asset when attracting customers, partners, and investors who prioritise data protection and privacy.


    Main challenges of implementing CPS 234


    Organisational Alignment & commitment

    Implementing CPS 234 often requires significant organisational changes and a cultural shift towards prioritising information security. This may involve redefining roles and responsibilities, establishing new processes and procedures, and fostering a security-aware culture throughout the organisation. Resistance to change and the need for employee training and awareness programs can pose challenges during implementation.


    Complexity and Scope

    CPS 234 covers a wide range of information security aspects, including risk assessment, incident response, access controls, and data encryption. Implementing these requirements across various systems, networks, and processes within an organisation can be complex and challenging, particularly for larger institutions with diverse operations and legacy systems.


    Aligning with existing frameworks

    Many organisations already have information security frameworks in place, such as ISO 27001 or the National Institute of Standards and Technology (NIST) Cybersecurity Framework. These frameworks may overlap with CPS 234, and organisations need to make an informed decision about what frameworks that are committing to.


    Managing third-party risks

    Many organisations rely on third-party vendors to provide critical services. These vendors may have their own security vulnerabilities, which could pose a risk to the organisation. Adopting CPS 234 requires organisations need to have a process in place for reviewing and auditing 3rd party vendors in order to manage these risks.


    Balancing security and usability

    Security and usability are often seen as competing priorities. Organisations need to find a way to balance these two priorities, so that their security measures do not make it too difficult for users to access the information they need.


    Resource Considerations

    Compliance with CPS 234 can involve significant costs, including investments in technology, infrastructure, personnel, and ongoing maintenance. Smaller financial institutions or those with limited budgets may face challenges in allocating the necessary funds for compliance without compromising other operational priorities.


    Interdepartmental Collaboration

    Implementing CPS 234 often requires close collaboration and coordination between various departments within an organisation, such as IT, risk management, legal, and compliance. Ensuring effective communication and collaboration among these departments can be challenging, particularly in larger organisations with complex organisational structures.


    Adapting to ever evolving cyber threats

    The threat landscape is constantly evolving, and organisations need to be able to adapt their security measures accordingly. This can be a challenge, as it requires organisations to have a good understanding of the latest threats and how to mitigate them.

    These are just some of the challenges that organisations face when implementing CPS 234. By understanding these challenges and finding the right MSP, organisations can better prepare themselves for the implementation process.


    How Canon Business Services supports your CPS 234 compliance

    We specialise in highly regulated industries where data protection is critical for a competitive edge. We’ve helped hundreds of organisations transition to secure, compliant IT environments, conforming with APRA, PCI DSS and ISO 27001 requirements and obligations.

    Canon Business Services understands the changing nature of business continuity and the demands of balancing the latest technology with robust security standards. Our industry-leading platforms are ISO 27001 and PCI DSS certified, and APRA-aligned to provide you total peace of mind when reporting back to boards and regulators. Feel total confidence reporting back to boards and regulators.

    Does your business need to step up or get a secure edge in the competitive financial services market?

    Get proactive about CPS 234 compliance with Canon Business Services and contact us to discuss our Solutions for Financial Services.

Frequently asked questions

How frequently should financial organisations conduct systematic testing of their information security controls according to CPS 234?

According to CPS 234, financial organisations must conduct systematic testing of their information security controls at least once a year or when there is a 'material change' to the business environment or information assets. This regular testing helps ensure the ongoing effectiveness of security measures.

What are the potential benefits of implementing CPS 234 for financial institutions and their customers?

Implementing CPS 234 offers several potential benefits to financial institutions and their customers. It enhances data security, improves risk management, fosters trust among customers and stakeholders, ensures regulatory compliance, strengthens business resilience, and enhances incident response capabilities.

How does CPS 234 help financial organisations detect and respond to security breaches effectively?

CPS 234 aids financial organisations in detecting and responding to security breaches effectively by requiring them to have processes in place for timely incident response. This ensures that security incidents are addressed promptly and that their impact on information assets and stakeholders is minimised.

Can you provide examples of the types of controls recommended by CPS 234 to protect information assets?

CPS 234 recommends controls to protect information assets, including access controls, data encryption, risk assessments, and incident response plans. For instance, implementing robust access controls ensures that only authorised individuals can access sensitive data, enhancing overall security.

How does CPS 234 contribute to building trust and confidence among customers and stakeholders in the financial industry?

CPS 234 contributes to building trust and confidence among customers and stakeholders by demonstrating a commitment to information security. Compliance with CPS 234 assures them that financial organisations are taking necessary steps to protect their data and privacy, fostering a positive reputation in the financial industry.

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