Insights and Guides for Digital Transformation

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Office Services

Risks and solutions when businesses over-outsource

Explore the risks of over-outsourcing and learn strategies to maintain core competencies while leveraging external expertise for long-term business success. Protect your business data with CBS Australia's expert insights now!

Business process automation Office Services

Why outsource Medical Billing: Strategic benefits

Discover the advantages of outsourcing medical billing for healthcare facilities. Enhance revenue management, reduce costs, and ensure compliance now with CBS Australia!

Office Services

IT outsourcing trends transforming business operations

Explore the top IT outsourcing trends in 2024. Learn about emerging technologies, market dynamics, and strategic insights to navigate the landscape with CBS Australia.

Office Services Off Shore Managed Services

Types of BPO services: Comprehensive guide in 2024

Discover BPO's diverse categories: Front-Office, Back-Office, Offshore, Nearshore, Onshore. Enhance efficiency, cut costs with KPO, LPO, RPO benefits outlined by CBS Australia.

Business process automation Healthcare Professional Services Office Services

Unlocking cost benefits through Business Process Outsourcing (BPO)

Discover how you can use business process outsourcing to optimise costs and streamline operations. Get an in-depth look into the strategies, benefits, and potential of using BPO.

Healthcare Cloud Services Private Cloud Records Management Office Services Business process automation Digitisation

The future of PACs Healthcare Imaging: The role of Cloud Storage

Discover the future of PACS healthcare imaging technology in Australia and the crucial role of cloud storage and cloud-based solutions in its evolution.

IT professional services IT managed services Office Services Business process automation IT security & compliance

Why your back-office is the key to delivering a great citizen experience

How your back-office can make a difference in the customer experience. This article is a must read for anyone who is responsible for delivering a great citizen experience.

Financial Services Healthcare Manufacturing Professional Services Government Education Retail & Wholesale Office Services Business process automation Automated Accounts Payable eInvoicing Compliance & Governance

Payroll and 12 other financial processes to outsource

Payroll outsourcing and automating key financial processes saves time, drives efficiency, reduces errors, and increases compliance. Which will you implement?

insights: 6 questions to ask your managed service provider

IT Help Desk Financial Services Government Education IT managed services Office Services

6 questions to ask when choosing a managed IT service provider

This article covers the 6 questions to ask when choosing a managed IT service provider. Find out more here.

Case Studies

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Professional Services Application Modernisation Data Analytics Power Platform Artificial Intelligence Cloud Services Public Cloud

Case study AU: Transforming VAILO Adelaide 500 ticketing

How Canon Business Services Australia helped transform the VAILO Adelaide 500 ticketing for corporate clients with modern applications and built in security.

Government Microsoft Business Modernisation Azure Managed Services

Case study AU: Ai chatbot completes quality-of-life assessments for LSA

Take a closer look on how AI chatbot improved efficiency and productivity through assessments for this government agency. in Australia

Compliance & Governance

Case study AU: IFS boosts data security for ISO 27001 compliance

See how Canon Business Services Australia's governance and compliance services helped Industry Fund Services boost data security and client confidence to achieve their ISO 27001 compliance.

Healthcare Robotic Process Automation Digitisation Digital Mail Room

Case study AU: Latrobe Health Services boost efficiency with automation

How Intelligent Capture and RPAaaS boosted claims processing efficiency and member satisfaction of Latrobe Health Services Australia.

Healthcare Public Cloud

Case study AU: Meerilinga migrates to cloud based office 365

This not-for-profit organisation in Australia utilised Microsoft tools to create a stronger collaboration and future-proof their systems.

Government Public Cloud Azure Managed Services Microsoft 365

Case study AU: WA Gov agency performs uplift with Azure and M365

With the help of Satalyst, this multi-site West Australian government agency has taken a massive leap in legacy modernisation and security uplift.

Government Public Cloud

Case study AU: SA government agency goes all in with Azure

How migrating to Azure gave the South Australian government agency an opportunity to modernise business applications

Public Cloud Cloud Transformation IT professional services Professional Services Microsoft Business Modernisation Data Analytics

Case study AU: IoT location-enabled tracker gives power to race spectators of Cycling Eventures

Learn how we delivered a solution from prototype to an innovative and ready-to-use custom solution to track cycling competitions in Australia with Azure IoT.

Professional Services Application Modernisation Data Analytics

Case study AU: The Tour of Margaret River event registration system

When epic cycling event The Tour of Margaret River determined a need for a modern registration platform they turned to Canon Business Services Australia and Dynamics 365.

Public Cloud Cloud Services IT professional services Financial Services Microsoft Business Modernisation Application Modernisation

Case study AU: Custom Azure solution gives RAC insurance a competitive edge

Take a closer look at how CBS supported RAC Insurance in their transition to an Azure Cloud platform to launch a new product to market in record time.

Cloud Transformation Hybrid Cloud IT managed services IT Infrastructure Management Cybersecurity Uplift Financial Services

Case study AU: Tailored hybrid strategy supports Helia cloud infrastructure transition

Learn how Canon Business Services ANZ helped Helia Australia streamline its cloud infrastructure to unlock savings, boost performance & enable future transformation.

IT managed services IT security & compliance Cybersecurity Assessments Cybersecurity Uplift SIEM

Case study AU: A decade of transformation for Allied Credit

Take a closer look at Allied Credit Australia's journey towards enhanced cybersecurity with CBS.

Videos

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Private Cloud

Canon Business Services' Private Cloud - CloudMetro

Talk with our experts to learn how CloudMetro can empower your business.

Robotic Process Automation

Getting Started with Robotic Process Automation

Focus on higher-value core activities that drive business performance.

Automated Accounts Payable

Gain visibulity and control with Automated Accounts Payable

Your processing time and overhead costs are greatly reduced, while giving you enhanced visibility and control over your business expenses. It's pain-free AP!

Automated Accounts Payable

Give time back to your team with CBS's pain-free Accounts Payable solution

Reduce the time your staff spends on manual and tedious accounts payable processing.

Automated Accounts Payable

Everything you need to know about Canon Business Services' Automated Accounts Payable solution

CBS's Automated Accounts Payable solution addresses the entire purchasing process from initial order right through to the final invoice payment.

Digitisation

Digitisation and Document Services

Optimise your business' document processing today.

Digital Mail Room

Mailroom

Canon Business Services' Mailroom services

CBS's mailroom service can be hosted onsite or offsite and managed by our highly trained technicians for a smooth and effortless mailroom operation.

Robotic Process Automation

Reduce complexity and Risk with RPA-as-a-Service

CBS's Robotic as a Service model releases your business from the risk and complexity of traditional RPA set-ups and it’s operational in a matter of weeks.

Vulnerability Management

Vulnerability Management-as-a-Service

If you don’t know where the vulnerabilities are in your systems and software, the more likely it is that attackers will exploit them.

IT professional services

IT managed services

Cloud Services

How we can help your business in its transformation journey

Nowadays business rely more than ever on technology to keep up with market and customers’ demands.

Vulnerability Management

How Vulnerability Management-as-a-Service protect your business

Nowadays is harder for IT teams to keep track of assets and valuable data that they need to protect and at the same time be across all of their compliance requirements and regulatory obligations.

IT security & compliance

How CBS can help your business achieve compliance and protection

Peter Kenny, Head of Governance for CBS explains the key factors that all mitigation strategies should include. Speak with our consultants today to learn more.

Private Cloud

Unlock CBS solutions to help drive compliance, governance and security

In their cloud transformation journey, companies are struggling to find the right balance between performance and protection.